We are not responsible for lost or damaged belongings.
* Personal item
* Cancellations/ No Shows
* Gratuities appreciated
If you are running late, please text or call to let us know. We offer a 10 minute grace period for late-comers. We cannot guarantee that you will be seen any time after that . Please note that we are booked back-to-back, so if you are 10 minutes late, your facial will be shortened 10 minutes.
We are appreciated if customer tips on the full amount of the pre-discounted bill because our estheticians are doing the same quality and amount of the full amount service.
Beauty Mermaid Policies
If you need to cancel or reschedule your appointment, please kindly give us 24 hours notice before your scheduled appointment. If you cancel the same day as your appointment or do not show up, you will be subjected to a $20 charge.
Discounts from other media/website are for the first Time Client only. For returning customers, we have a comparably price treatment that you may purchase in-house.
* No Refund /Return any services or product